Chris Dixon

album tracks all mixed up

hi viki / yoav et al,

stil lovin the app but as another user here with the same problem; some but not all albums do not play their tracks in their correct numbered sequence.

plus

uploading through the mecanto client has been stuck with 621 tracks left to upload for about a week now. any ideas?

thx in advance.
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  • Viki (Official Rep) June 16, 2011 06:18
    Hi,
    We need to see your log file to know what prevents your tracks for an uploading.
    A track's order problem was solved and not appear in any our account,
    Please send your user name to support@mecanto.com for checking it in your account.

    log file:
    http://gs.mecanto.com/mecanto/topics/...
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  • Update: I know the upload issue was resolved.
    In addition we've finally fixed the track ordering issues in the folders view. This is the last of the track ordering issues we're currently aware of. So assuming this is what you experienced - this issue is fixed.
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  • Chris Dixon
    great news yoav and viki!

    and indeed after quickly checking some of the albums that were not playing in the right track order mecanto now plays everything in those albums in the correct sequence.

    did you guys also manage to solve the caching and track-stopping issues?

    I.E. pre-caching of the next-to-be-played track - would sometimes fail and then move to the next track to attempt buffering.

    and

    tracks would stop playing before the end and move to the next track.

    i'll use mecanto today for the rest of the afternoon and get back to you with any positive or negative feedback.

    i'd love to start using mecanto again for it's 'search by folder' feature that audiogalaxy doesnt have. also, it would be perfect if mecanto could pre-cache as well as audiogalaxy can.

    cheers
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