Cannot be played, cannot be played, cannot be played...

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No answer, nothing? That's disappointing.

Well, looking now for alternate services and thinking of cancelling my subscription. Extremely disappointed by the lack of support and the bad service quality, all the more since I really loved MeCanto.

I agree fully.
Would be better if they developed apps for Synology and Qnap for instance and let us pay for Mecanto and let us have it inside our own NAS-servers instead.
Mecanto is good and works rather good for example Symbian phones which I like.
Sell your (Mecanto) ideas to Synology, Qnap and other NAS-providers before this plattform dies totally..
Just looking at this forum and Mecanto activity on Twitter...

I will say the problem seems to have alleviated in the past few days - I hope it lasts. I so much love MeCanto I would really, really hate to see it disappear.
Guys, do you hear us? Give us a sign you are not dead. We love your company and service.

I guess I must have talked too quickly. The problem is back as it was, even worse - now whole albums which worked perfectly fine cannot be streamed anymore. This is outrageous for a paying service. And the lack of any answer whatsoever from support is infuriating. I am now looking towards alternate products and will cancel my subscription as soon as I find a working one.

I hadn't had much of this issue until yesterday, now I'm struggling to play more than 2 songs in a row without an error message

3 months I first posted that, no answer, nothing from MC employees. Found an expensive, but awesome alternative: check www.subsonic.org and try the self-hosting section (the Gigapros plan). I am delighted, in control of my content and everything plays nicely.

I am now cancelling my subscription to MC, albeit sadly. Loved it, but I'm paying for a service that doesn't play about 1 track out of 5, which is unacceptable. I would have gladly payed more for a functional service, but without any staff answer, I'm moving to greener pastures. Good-bye.