Not Ready for Prime Time

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What do you mean by tracks won't upload?
The index problem i haven't seen yet and i have about 6000 tracks and all of them have correct ID tags.

Quite agree. The indexer only uploaded about a 1/3 of my tracks and just seems to be ignoring the rest. The support forums are full of people reporting bugs and problems and yet there seem to be precious few staff actually reading or responding to any of it.

Hi,

Can you explain about saying:

"Tracks won't upload and tracks are indexed incorrectly when they DO upload"

Also can you send us your log file in order to help you enjoy mecanto completely.

Thanks for all.

I can explain myself about tracks not uploading. The indexer on mine indexed 1500 of about 6500 tracks and just ignores the rest. They are standard bitrate, fully tagged MP3s. So I only get a fraction of my music available in Mecanto. I've tried uninstalling and reinstalling the client and it has made no difference, so I have stopped using the service as it's effectively useless. I did start my own discussion about this but it has sat completely ignored for weeks.

I'm very sorry for your feeling about that.
I would very happy to help you now.
Please send us your log file
and if it possible send file properties , one of those who can't be uploaded.

Thanks a lot.

Where will I find the log file?

Any you would like the properties of any of the files that the indexer has ignored, correct? (It is not that it tried to upload and failed, it didn't even try)

Run search on your computer for mecanto.log

Thanks.