drew.kennedy
sad I’m frustrated Assets

PC client crashes (Win XP) when "My Music" points to ext. HD

When I set a USB-attached external hard drive (or containing folders) to "My Music", the Mecanto client crashes. I'm using Win XP, please help.

Thanks in advance.
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  • Viki EMPLOYEE
    happy I’m thankful
    Viki (Official Rep) October 20, 2010 10:35
    Thanks,

    Which MeCanto version you are working on?
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  • Djesper
    indifferent I’m hopeful
    Same problem here...

    MeCanto crashes during indexing from a NDAS harddrive (LPX Protocol).
    Using latest version of MeCanto on Windows XP Pro SP3.
    It crashes with both folder and iTunes option.

    AppName: mecanto.exe AppVer: 1.0.0.5469 ModName: avcodec-52.dll
    ModVer: 0.0.0.0 Offset: 00064243

    ...by the way, I'd like to see an option NOT to upload but just stream.
    I don't find it necessary to have the files uploaded for I use a homeserver always internet-connected to stream... I'm guessing there are more people that are doing so. It would help your servers staying clean of wasted space.
    And secondly a multiple log-in to the account would be nice for more family-members, listening to or using the same library at the same time.
    At this moment you'll need 2 accounts for the same music if you want to log-in at the same time. Which means 2 times the uploads. So this would very much help your server to stay clean as well.

    If I can help in any way by sending error reports, I'd like to do so via email, not via a forum. Some error reports do have personal info.

    Love the program idea though, so keep up the good work!

    Greets Djesper
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  • Viki EMPLOYEE
    happy I’m thankful
    Viki (Official Rep) November 21, 2010 07:23
    Thanks Djesper ,

    You can contact us in support mail (support@mecanto.com) and send your log files, also please check again your version, the latest one is 1.0.5469.

    If you don't want to upload, you can limit your uploading in
    PC Client>>File>>Options--->Settings
    Mark a check box and low your speed for minimum.
    It'll not cancel the uploading absolutely, but it will be uploaded more slowly.

    Thank you,
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