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I’m
frustrated
uploading problems
Having trouble uploading. The pc app said it had finished but it hadn't uploaded everything to the server. Most of these are mp3's and not overly large size, so whats the problem? Would converting them all to mp3 in iTunes assist with getting all files on to the server? Also, it seemed to race through the first 1000 or so files and then the process went really slow, even though I have an extremely fast connection to the Internet! Any ideas? I really want me canto to work out as apart from the issues think the idea is brilliant.
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EMPLOYEE
I’m
thankful
Hi,
What is exactly the issue? Your music wasn't found by a client or it was found but wasn't uploaded? please write exactly what was happened in your client.
Also note that even if your tracks is looks like mp3 they could be corrupted
For this we need some file to check this issue.
Please send to our support@mecanto log file and some "problem" track
find log file : http://gs.mecanto.com/mecanto/topics/...Comment -
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I'm having a similar issue. It says there are 900 tracks to be be uploaded but it never counts down after a track has been uploaded to the server... it stays at 900. Plus it keeps uploading the same tracks that should already be uploaded and some newer tracks still haven't been uploaded yet.
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Hi,
Any one who is seeing this problem like a golgi20 wrote, we are still working on this issue and very appreciating your patience.
We will notice here when a problem will be resolved.
Continue an usual use MeCanto, this issue doesn't influence on an uploaded tracks.
Thank you, -
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